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Hi Florian,
I am sorry but this is too short notice for us.
I have emailed you with the contact details for someone who may be able to remove and reinstall the dish.
I have included details of all our current TV packages
Regards
Paul
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I bought 2 boxes off you for the new footy season. Can you let me know if 3pm football is back.
Clive
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Hi Clive,
Sorry, but there's been no mention of it lately, but soon I hope. I guess that they will announce it on the TV channels first.
Regards
Paul
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August 04, 2014 - 04:37 pm
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Hi, I wish to watch all Manchester City's Premier League games and Champions League games, Cup games etc. and English channels BBC Entertainment - what system would I need and how much would it cost ? I live in Esentepe Girne, thank you.
Tony
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August 04, 2014 - 05:53 pm
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Hi Tony,
If you read this first, I have emailed you with the details that you have asked for.
Regards
Paul
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September 06, 2014 - 10:05 am
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Can I get subtitles where available with your internet TV box? Kind regards Laura Melbourne
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September 06, 2014 - 11:08 am
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Hi Laura,
Subtitles are available with BBC iPlayer which (with a VPN) can be used on our Set Top Box (it's pre-configured with BBC iPlayer)
Regards
Paul
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September 15, 2014 - 10:44 am
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Hello,
I am interested in the Set Top Box for UK TV and I would appreciate your help with the following ?
a) Can the Set Top Box be programmed to 15-18 specified channels ? For example BBC1-4, ITV1-4, Ch 4, Ch5 plus two or three UK & USA Christian Channels.
b) Is there a facility by which the user can programme and store TV channels ?
c) Apart from the HDMI output socket is the also an output socket which facilitate connection to A/V RCA sockets on the TV receiver ?
I look forward to you help.
Thank you
Andreas
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September 15, 2014 - 11:50 am
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Hi Andreas,
All the available UK TV channels are pre-programmed into the menu but there is no option for the user to edit the list.
The UK TV Box has two outputs - HDMI for more modern TVs and RCA (Red, Yellow and White) for older TVs
Regards
Paul
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October 20, 2014 - 06:36 pm
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Dear Paul. I'm an old customer of yours (in both senses of the word!) early 2013, to be exact and apart from the initial set-up problems which were quickly solved, now, just a few days ago, another problem has arisen. Switching over to UK tv from one of the other systems we have, the login page appears, showing the email but requesting the Password. Am I right in thinking that you provided a password originally ? If so, could you please remind me of it. Just by pressing the OK button it continues showing the channel selected, but only for a minute or so, then the Password request comes up again. If you didn't provide us with a password originally, what do we do ? How can we get around it? With thanks, Edward
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October 20, 2014 - 07:20 pm
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Hi Edward,
Yes, we did set up a password. I have emailed you the details along with some instructions.
Regards
Paul
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October 23, 2014 - 05:30 pm
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Hello Paul
Set it up, working fine but two queries:
Linked up fine to Wi-Fi, but have tried to 'hardwire' via Ethernet. Nothing recognized. Any suggestions ?
Also, please advise how the recording works ?
Thanks
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October 23, 2014 - 08:47 pm
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Hi Ray,
There's a bit too much to post here so please look at our page on how to change from a Wireless to an Ethernet connection on our UK TV Box
Regards
Paul
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November 04, 2014 - 10:16 am
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Hi Paul,
Received your instructions and have successfully installed. A couple of points however, we need some clarification with: 1. The times in the Guide, are they UK time ? 2. Can we access HD or is it by subscription ? 3. How do we connect our DVD player to watch DVDs ? 4. ITV tends to "stick" on occasions.
Regards, Eddie
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November 04, 2014 - 02:41 pm
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Hi Edward,
The times in the guide are local. HD is by subscription, but remember it takes more bandwidth (a constant 4Mbps). The DVD should connect in the way that it normally did (unless you have only one HDMI input on the TV and you have had to remove it for our set top box - can you connect the DVD by RCA (Red,Yellow,White) or Scart ?
If any of the channels "stick" (buffer), your internet connection is running slower than 1.2Mbps - is this happening at busy times in the evenings ?
Kind Regards
Paul
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November 10, 2014 - 04:39 pm
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Please confirm cost is £119 + delivery to Alcaidesa in Southern Spain near La Linea.
Please confirm that we would get all the BBC, ITV and Freeview channels mentioned in your ad.
Please confirm that we get the beIN sport channels here in Spain ?
I cannot find your telephone support numbers but I suspect I am looking at the wrong web page, please advise.
What would be the delivery cost - normal and fastest ?
Are the installation and set up manuals in English and do you provide an English support telephone number.
Sorry to appear worried but I have already bought one box and it was a disaster.
Regards
Keith Swaine
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November 11, 2014 - 05:43 am
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Hi Keith,
Cost is £119 plus delivery to Spain (£18 Express Delivery). You receive all the main UK Free to Air channels as described on our web site.
The beIN Sports satellite TV system can be received in Spain from the Nilesat group of satellites. We have sold many systems into Spain. You will have to enquire locally to see what size satellite dish you need to receive Nilesat.
The set up guide and user manual is printed in English and you can contact us on any of the advertised numbers at the top of the page.
Regards
Paul
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November 16, 2014 - 07:44 am
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Hi can i use this receiver in Sweden if i buy in inside UK and to update all the channels let me know? thanks
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November 16, 2014 - 02:18 pm
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Hi Paul i have had my internet box for 1 year now with no problems how easy is it to get a VPN to recieve catch up tv from the uk.
many thanks .
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November 17, 2014 - 07:58 am
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Hi Hashim,
We can supply to you directly in Sweden and the system will work wherever there is an internet connection. I am not quite sure what you mean by updating the channels, but if you let me know, I will give you an answer.
Regards
Paul
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November 17, 2014 - 07:59 am
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Hi Geoff,
I am glad to hear that you have been using our UK TV Box successfully for a year and we appreciate the feedback - thank you.
During the design process, we realized that our boxes were going to be used in very hot countries and that continual data streaming over extended periods (especially during the summer months) created a lot of heat - our heat sink configuration handles it perfectly.
We only use quality components in the construction process including a much larger passive heat sink than usual.
Our box can be used in conjunction with a VPN to enable you to access geo-restricted content such as BBC iPlayer. In fact, we have six VPN servers in the UK and have been supplying VPN connections for a number of years.
Please let me know if you are interested and I can make the necessary arrangements. Our VPN servers are not over-subscribed and cost £5.00 per month or £50 for 1 year.
Kind Regards
Paul
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